ChocoGenius

At a glance...

  • Self-paced learning, anytime, anywhere
  • Efficient, consistent knowledge transfer
  • Improved troubleshooting
  • Better product quality

Self-paced learning, anytime, anywhere

Bühler has expanded its face-to-face educational platforms with a new, self-paced online learning service designed to help chocolate line operators carry out their job more effectively. The ChocoGenius service isn’t a replacement for on-site training, it’s part of a blended-learning approach that combines web-based training with classroom instruction either at Bühler or at a customer location.

Efficient, consistent knowledge transfer

By implementing ChocoGenius, customers can be sure that their employees worldwide are receiving the exact same high-quality training and that they will work from the same knowledge base to address standard issues that may crop up during daily business.

Improved trouble-shooting

Operators can find solutions to specific problems. For example, a decision tree pops up when a problem has been identified. Then, either explanatory videos appear that address the specific issues, or in some segments a simulator function appears. In this case, the operator can then chose an action that will create a reaction in the simulator. With this trial-and-error approach the user learns to make adjustments to get to the right solution in this safe, virtual environment of ChocoGenius. 

Better product quality

The point of such an uniform instruction is the systematic approach to training which results in efficient knowledge transfer, more effective troubleshooting, and ultimately improved product quality.

Bühler’s ChocoGenius enables customers to offer web-based training “anytime, anywhere” to their employees. 

Marco Zappa

Key Contact

Marco Zappa

Head of Business Unit Chocolate Mass

work +41719557189